At Sundaram Ethnics, we strive to deliver your orders quickly and efficiently. Our goal is to ensure that you receive your ethnic wear in perfect condition and on time, so you can enjoy your purchase as soon as possible.

1. Shipping Timeframe

• We aim to process and ship all orders within 2-3 business days from the date of purchase.
• Please note that shipping times may vary depending on your location, and external factors such as holidays or unforeseen delays may affect delivery.

2. Shipping Charges

• Shipping charges, if applicable, will be calculated and displayed at checkout.
• We offer free shipping on orders over 5000. For orders below this amount, standard shipping rates will apply.

3. Delivery Partners

• We partner with reliable courier services to ensure your order reaches you safely and on time.
• Once your order has been shipped, you will receive a confirmation email with tracking details to monitor the status of your delivery.

4. Delivery Locations

• We currently offer shipping across [Country/Region]. If you are located outside of this area, please contact us to check if delivery can be arranged.

5. Order Tracking

• After your order has been dispatched, you will receive an email with a tracking number and a link to track your shipment.
• You can also track your order status by logging into your account on our website and visiting the ‘Order History’ section.

6. Delays and Issues

• While we strive to meet our shipping deadlines, there may be delays due to unforeseen circumstances such as weather conditions, public holidays, or customs delays.
• If your order is delayed, please contact our customer service team at [Contact Information], and we will do our best to assist you.

7. Missing or Lost Packages

• In the rare event that your package is lost or missing, please notify us as soon as possible.
• We will work with our delivery partners to locate your package or arrange a replacement.

8. Contact Us

• For any questions or concerns regarding our shipping policy, please contact us at sundaramethnics@gmail.com.